Pricing

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Flexible pricing
Don’t pay for what you don’t need. Tell us a bit about your business goals and our Sales team can prepare their best offer.

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Transparent payment processing fees
View all applicable payment processing fees and, where appropriate, build that into your customer pricing schedules.

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Using other ConnectWise products? You could be saving with a bundle—ask our Sales team for their best offer.

Payment Processing Charges

North America

Credit Card Fees

Settlement: Next Business Day when processed before 7pm EST (Credit Card & ACH)

  • Minimum Account Fees are charged for all active accounts. Minimum fee only applies if account fees are not greater than minimum.
  • Prices listed in USD, excluding tax where applicable and subject to change. Rates are indicative only and subject to review.

Refer to Global Payments Merchant Service Agreement for detailed rates and charges applicable to operation of your account.

  • Monthly Minimum Processing Fees $10.00
  • Credit Card Transaction Fee $0.35
  • Visa / MC / Discover / Amex / Diners 3.50%
  • Chargeback Enquiry $15.00

ACH Account Fees

  • Monthly Minimum Processing Fees $30.00
  • Bank Payment Fee (capped at $25 per transaction) 0.50%
  • Chargeback Enquiry $25.00
  • Returned Payment Fee $6.00

Australia

Credit Card Fees

Settlement: Next Business Day when processed before 6pm AEST for Credit Card, 2 business days for Bank Debits

  • Minimum Account Fees are charged for all active accounts. Minimum fee only applies if account fees are not greater than minimum.
  • Prices listed in AUD, inclusive of tax and subject to change. Rates are indicative only and subject to review.

Refer to EziDebit Merchant Service Agreement for detailed schedule of rates and charges.

  • Credit Card Transaction Fee $0.36
  • Visa / Mastercard 2.65%
  • Amex 3.75%
  • Chargeback Enquiry $44.00

Bank Debit Fees

  • Minimum Monthly Account Keeping Fee $33.00
  • Bank Account Debit Fee (per transaction) $1.65
  • Failed Bank Debit Transaction Fee (per failed transaction) $1.65
  • Chargeback Enquiry $44.00

New Zealand

Credit Card Fees

Settlement: ~2 Business Days

  • Minimum Account Fees are charged for all active accounts. Minimum fee only applies if account fees are not greater than minimum.
  • Prices listed in NZD, inclusive of tax and subject to change. Rates are indicative only and subject to review.

Refer to EziDebit Merchant Service Agreement for schedule of detailed payment rates and charges.

  • Credit Card Transaction Fee $0.35
  • Visa / Mastercard 2.65%
  • Chargeback Enquiry $44.00

Bank Debit Fees

  • Minimum Monthly Account Keeping Fee $30.00
  • Bank Account Debit Fee (per transaction) $1.50
  • Failed Bank Debit Transaction Fee (per failed transaction) $1.65
  • Chargeback Enquiry $44.00

Frequently Asked Questions

What is WisePay and how does it work?

WisePay is an integrated payment processing platform that seamlessly couples with either ConnectWise PSA or Autotask PSA and your accounting package to entirely automate your invoice lifecycle.

Why use WisePay?

WisePay offers several benefits for businesses looking to streamline their payment processes:

  • End-to-End Automation: WisePay automates the entire invoice lifecycle, from creation to payment reconciliation, reducing manual tasks and saving time.
  • Seamless Integration: It integrates with various platforms like ConnectWise PSA, Datto Autotask PSA, Quickbooks Online and Xero, among others.
  • Improved Cash Flow: By automating payments and reducing debtor days, WisePay helps businesses maintain better cash flow.
  • Customer Convenience: Customers can pay ad hoc invoices on demand via email links, and recurring payments can be handled automatically.
What happened to Wise-Sync?

Wise-Sync is the solution that integrated your PSA with your accounting package, keeping invoices in-sync. We are consolidating our brand. When you have WisePay, you can integrate your PSA with your accounting platform to automate the entire invoice lifecycle.

How can WisePay help your business with cashflow?

WisePay can significantly improve your business’s cash flow through several key features:

  • Automated Payments: Ensures that payments are processed promptly, reducing the time spent on manual invoicing and follow-ups.
  • Seamless Integration: It integrates with platforms like ConnectWise and QuoteWerks.
  • Recurring Payments: Handles recurring payments automatically, ensuring regular payments are never missed.
  • On-Demand Payments: Customers can pay invoices on demand via email links.
  • Reduced Debtor Days: Helps reduce debtor days, ensuring that your business receives payments faster.
  • Improved Cash Flow Management: With real-time tracking and reporting, you can monitor your cash flow more effectively.
How easy is WisePay to set up and start using?

Setting up and starting with WisePay is straightforward. After your account is set up, your customers can store their preferred payment method for automatic payments.

What payment methods can I accept through WisePay?

In North America, you can accept Visa, Mastercard, Amex & Discover and bank debit.
In Australia, you can accept Visa, Mastercard & Amex and bank debit.
In New Zealand, it’s Visa & Mastercard and bank debit.

What are the benefits for my customers using WisePay?

Customers can save their preferred payment method for quicker checkouts and manage their invoices manually or automatically through WisePay.

How does WisePay enhance security for transactions?

Customers securely view and pay their invoices through our secure online portal.

Who owns WisePay?

WisePay is a startup success story being acquired by ConnectWise in 2023. Learn more about our story here.

How much does it cost?

Don’t pay for what you don’t need. Tell us a bit about your business goals and our Sales team can prepare their best offer.

What locations can I use WisePay?

WisePay is currently available for businesses based in the USA, Canada, Australia and New Zealand.